Building Strong Customer Relationships

Price: $ 59.00 (USD)
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Course Description

Building Strong Customer Relationships

Course Type: Self-paced Courses
Estimated Time of Completion: 55 minutes
CEU Credits:
Language: English

Description: In this course you will explore how you can provide consistent and legendary customer service to maintain your competitive position.
Objectives:

      · After completing this course you will be able to describe how to develop a customer focus, implement a customer service program, and maintain a customer-friendly culture.
Hardware and Software Required:

      · Browser Netscape Communicator 4.0
      · Browser Other: AOL 4.0
      · Operating System MacOS 8.5
      · Browser Microsoft Internet Explorer 4.0
      · Operating System MS-Windows 95
Content Outline:

Building Strong Customer Relationships
Know Your Customers
Develop a Customer Focus
Implement a Customer Service Program
Maintain a Customer Friendly Culture
Course Summary
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More Information

Language English
Course Length 55.00 hours
Instructor Self Study
Vendor Element K
Price: $ 59.00 (USD)
Add to Cart

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