Customer Service Skills (Includes Simulation)
Price: $ 99.00 (USD)
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Course Description
In this course, you will learn important principles and skills that you can utilize as a remote customer service representative.
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Course Outline
In this course, you will practice skills and apply principles for providing customer service remotely, via telephone and the web.
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More Information
| Language | English |
| Course Length | 3.90 hours |
| Duration of Access | 12 weeks |
| Instructor | Self Study |
| Vendor | Element K |
| Course Certification | Certificate of Completion |
| Requirements/Materials Included | Hardware and Software Required: Browser Netscape Communicator 4.0 Browser Other: AOL 4.0 Operating System MacOS 8.5 Browser Microsoft Internet Explorer 4.0 Operating System MS-Windows 95 |
Price: $ 99.00 (USD)
Add to Cart